Terms and Conditions

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Please read our Privacy Policy for the details of how we treat the information we collect and retain from you and what steps we take for your protection. All sales made by KartellStoreLA.com are subject to the following terms and conditions. Any order for goods from KartellStoreLA.com denotes recognition and acceptance of these terms by the purchaser.

You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an as is and as available basis. KartellStoreLA.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use KartellStoreLA.com only with involvement of a parent or guardian. KartellStoreLA.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Kartell is located in Los Angeles, California. Any purchase shipped to California is subject to state sales tax. Tax is not charged for out of state purchases.

Merchandise purchased from KartellStoreLA.com may be returned for store credit or exchange only within 7 days of delivery if accompanied by original receipt and in original condition and in original packaging. Returns must be pre-authorized by calling (888) 405-4899. Returns received and not pre-authorized will be subject to 20% restocking fee. Non-stock items, special orders, lighting and polycarbonate items are not returnable. Refunds are not issued except in the case of defective merchandise we are unable to replace. Returns should be properly packed and sent at the customers expense, to: Kartell Los Angeles 313 N. Robertson Blvd. Los Angeles CA 90048. Actual cost of shipping item to you will not be credited or refunded. Store credit is valid for one year from date of issue. Thereafter, unused credit is forfeited. Claims for defective or damaged items must be filed within 7 days of delivery Please inspect your items immediately upon delivery Claims received after 7 days of delivery will not and cannot be processed.

Orders canceled after 24 hours may be subject to a minimum 25% or maximum 50% cancellation and restocking fee in addition to any shipping charges incurred.

You agree to indemnify and hold harmless Kartell and KartellStoreLA.com and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys fees, made or incurred by any third party arising out of or related to your use of this site.

Kartell reserves the right to terminate your account and/or restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information. Kartell reserves the right to modify or change the terms of use of this site with or without notification at any given time.

Kartell Los Angeles
313 N. Robertson Blvd.
Los Angeles, CA 90048
(888) 405-4899